Unicall

With Unicall Driver Support all your service, maintenance and vehicle administration is taken care of at a single point of contact. Unicall brings you cost savings of up to 30%.

One number does it all.

  • All work carried out to manufacturers and ICME times and standards
  • Tyre management - inc. Mobile service
  • Warranty control & claims
  • Single monthly invoice for all maintenance spend
  • Manufacturer Liason
  • Out of warranty/goodwill claims
  • Preferential car and van rental rates 24 hours
  • Pay as you use
  • Driver helpline
  • Trouble shooting/Progress chasing
  • 6000 locations
  • Replacement windscreens - national coverage
  • Unicall operators are qualified vehicle technicians
  • Individually structured & set authority
  • Easy to use
  • Guaranteed service levels nationwide
  • Every single invoice individually vetted and authorised
  • Nationally agreed labour rates/parts and oil terms
  • Service history management
  • Service reminders
  • MOT renewals
  • Recalls
  • Exceptions reporting
  • Unicall available on cars, light commercial vehicles and HGVs

Driver Benefits

A single point of contact for every element of maintenance. Designed to reduce driver downtime by providing guaranteed service levels and operators at the end of the phone whose job it is to assist the drivers.

Management Reviews

Our view is that we should hold regular review meetings to discuss and analyse our performance, the products performance and any enhancements to be added. We would also take the opportunity to advise on cost reduction methods.

24 Hour Driver Support, One Call, One Contact Number

Our Control centre is manned round the clock, 24 hours every day of the year. Average human response time is 12 seconds. Just one call is all that is required to activate whatever service is needed. No further driver involvement is required.

Voice recording of all calls assists in auditing of all transactions.